Mobile / App
tk799 collects and uses your information only to operate your session, process transactions through Nagad, Upay or Bank Transfer, and keep your wallet secure. Access to this platform and the scope of this policy depend on your local law and eligible region.
This policy describes how tk799 collects, stores and uses personal data when you open an account, fund your wallet or contact support. Data we collect includes your registration details, device identifiers, session activity and transaction records tied to payment methods such as Nagad, Upay and Bank Transfer. We collect this information to verify your account, process deposits and withdrawals, and respond to support requests. We do not sell your personal data to third parties. Data is retained for as long as your account remains active and for any period required to meet our record-keeping obligations. When you close your account, we will remove or anonymise personal data that is no longer needed, subject to any legal retention requirement that applies in your region. Cookies and similar tracking tools are used to keep your session active across browser tabs and to remember your lobby preferences on mobile. You can manage cookie settings through your browser, though disabling certain cookies may affect how the site loads on your device. This policy applies to all account holders accessing tk799 from Bangladesh where local law and eligible region conditions are met.
Payment records for Nagad transfers are logged against your account wallet. These records are used for transaction verification and are not shared with parties outside the payment processing chain.
Upay deposit and withdrawal entries appear in your account history. We retain these records to support any dispute or correction request you raise through our support route.
Direct bank transfer references are stored in your transaction ledger. You can review these entries in your signed-in account area at any time.
Session cookies keep you logged in across page loads on mobile and desktop. Preference cookies remember your last lobby view. Both can be cleared from your browser settings.
Not every interaction with tk799 falls under the same data rules. Understanding what this policy covers — and what it does not — helps you know where to direct questions about your information.
Registration details, login activity and session data collected when you sign in are fully covered by this policy. You can request a review of this data through the support route listed below.
Deposit and withdrawal records processed through Nagad, Upay or Bank Transfer are covered. Third-party payment processors operate under their own privacy terms once a transfer leaves our platform.
Game content delivered by Habanero, JDB, CQ9 and Spadegaming is served through our lobby. Data generated during gameplay sessions is covered by this policy at the platform level.
External links, payment gateways and any service operating outside the tk799 domain are not covered here. Review the privacy terms of those services directly before sharing personal data with them.
You have practical options for managing the personal data tk799 holds on your account. To review the information we hold, open your signed-in account area and check the profile and transaction sections — your registration details, wallet history and session records are visible there. If any detail is incorrect, you can update it directly in account settings or raise a correction request through our support channel. For data that cannot be edited in-app, contact support with your account reference and the specific field you want corrected; we will confirm the update once it is processed. If you want to ask a question about how your data is used, or request that we delete data no longer needed for your account, send a message through the support route below. Requests are handled in the order they are received. Availability of certain rights may depend on local law and the eligible region from which you access the platform.
Sign in and open the account or transaction section to see the data we hold. Payment entries for Nagad, Upay and Bank Transfer are listed there with dates and reference numbers.
Update your name, contact details or preferences in account settings. For fields locked in-app, raise a correction request via support with your account reference.
Send a message through our support channel if you want to know more about how a specific piece of your data is used or stored. Include your account reference for faster handling.
If you close your account or want specific data removed, contact support. We will process the request subject to any retention obligation that applies under local law in your region.
If you have a question about this privacy policy or want to act on any of the rights described above, use the contact routes published on the tk799 site. Include your account reference in any message so we can locate your records quickly.
Open the chat widget on the tk799 site while signed in to reach the support team directly. Have your account reference ready when you start the conversation.
Send your data or privacy question to the support email address listed in the tk799 contact section. Describe the specific record or action you are asking about.
The help section in your signed-in account area covers common data and privacy questions. Check there first before raising a new support request.
We apply access controls and session management to limit who can view your account data internally. Your password is stored in hashed form and is never visible to support staff. Session tokens expire after inactivity to reduce risk on shared devices.
Account and transaction data is stored on secured servers. Access is restricted to authorised processes and staff with a specific operational need. We do not store full payment credentials on our platform.
We use session and preference cookies to keep your lobby state consistent across mobile and desktop. You can clear or block cookies in your browser settings; some site functions may be affected if you do.
We keep your account data for as long as your account is active and for any period required by applicable record-keeping rules. When retention is no longer needed, data is deleted or anonymised.
If we make a material change to this policy, we will post a notice in the signed-in account area. Continued use of the platform after a posted update means you have seen the revised terms.
Answers to the questions we hear most often about how tk799 handles account data, cookies and your rights under this policy.
We collect the registration details you enter, your device identifiers, session activity and transaction records. Payment references for Nagad, Upay and Bank Transfer are logged in your wallet history. We collect only what is needed to operate your account and process transactions.
Yes. Sign in and open the account or transaction section to view your profile details, wallet history and session records. Payment entries show dates and reference numbers. If you need a broader data summary, contact support with your account reference.
Update editable fields directly in account settings. For details you cannot change in-app — such as a registered name or contact record — raise a correction request through the support channel and include your account reference so we can locate the right record.
We do not sell your personal data. Payment processors handling Nagad, Upay or Bank Transfer transactions receive only the data needed to complete a transfer. Game content providers such as Habanero, JDB, CQ9 and Spadegaming do not receive your personal account details.
Session cookies keep you logged in across page loads. Preference cookies remember your last lobby view on mobile and desktop. You can clear or block cookies in your browser settings, though some site functions may not load correctly if certain cookies are disabled.
Contact support through the live chat or email route listed on the site. Include your account reference and specify what you want removed. We will process the request subject to any retention obligation that applies under local law and eligible region rules.