Mobile / App
This page sets out the legal framework that governs your use of tk799 and the obligations that apply on both sides. Access to our platform and its services depends on your local law and the eligible region you are in — please read these terms carefully before you open or use an account.
Our terms exist to make the relationship between tk799 and you clear and fair. When you open an account, you accept that these terms govern every action you take on the platform — from browsing the lobby to completing a transaction through Nagad, Upay or Bank Transfer. The terms are not static: we update them when our services or applicable requirements change, and we publish the revised version here with immediate effect. It is your responsibility to check this page for updates. Where a conflict arises between a specific product rule and these general terms, the specific rule applies to that product only. Availability of any part of our service depends on your local law and the eligible region you are in — we do not represent that everything on the platform is lawful or available in every location. If a provision here is found to be unenforceable in your jurisdiction, the remaining provisions continue in full force. Using the platform after a change is posted constitutes acceptance of the updated terms. If you do not agree, you should stop using your account and contact our support team to raise any outstanding matter.
Our policy applies wherever you interact with tk799 — but the boundary matters. Four areas define what is covered and what sits outside our direct obligations, so you know exactly where our responsibilities begin and end.
All login activity, account creation and session management fall within this policy. The rules that apply to your credentials, device sessions and account verification steps are set out in the account terms linked from your profile page.
Deposits and withdrawals made through Nagad, Upay or Bank Transfer are governed by these terms alongside the transaction conditions shown at the point of payment. Records of each transaction are visible in your account history after completion.
Game content, odds, promotional notices and editorial copy published on tk799 are covered by this policy. We are responsible for the accuracy of what we publish directly; we do not warrant the accuracy of content supplied by third-party studios or external data feeds.
Payment processors, game studios and any external service you reach via a link from our platform operate under their own terms. This policy does not extend to their conduct, and we are not liable for how third-party services handle your data or funds outside our platform.
You have concrete steps available whenever you need to review, correct or question anything connected to your account or our policy. Log in and open the account settings page to see your registered details, transaction history and any active record tied to your profile. If a detail is wrong — a name spelling, a linked Nagad number or a Bank Transfer reference — you can submit a correction request directly through the support form. We do not change financial records without verification, so keep the transaction reference shown in your payment confirmation ready when you raise a correction. For broader questions about how your account data is handled or how a policy clause applies to your situation, the contact routes listed in the Support section below are the right starting point. We aim to acknowledge every policy query and provide a substantive response through the same channel you used to contact us. Your ability to exercise these rights is subject to local law and the eligible region you are in.
Open account settings to see your full transaction log, session history and registered payment details including Nagad and Upay entries.
Submit a correction request through the support form. Have your payment reference or account verification document ready to speed up the check.
Use the live chat or email route listed on our contact page to ask about any clause in these terms. We respond through the same channel.
If your account is restricted or access is limited in your region, contact support and cite your account ID. We will explain the applicable policy step.
For any question about these legal terms, your account rights or a transaction dispute, the routes below connect you to the right team. Use the channel that suits your query type — live chat for account access issues, email for formal policy requests.
Open the chat widget from any page on tk799 to ask about account access, policy scope or a transaction record. Available through the site directly.
Send a written policy query or correction request to our support email listed on the Contact page. Include your account ID and the relevant transaction reference.
The Help section of your account contains published policy summaries and answers to common questions about terms, transaction records and account rights.
We apply clear practices across the four areas that matter most when you read a legal policy — data handling, cookies, account security and how you request changes. None of these are abstract commitments; each one maps to a visible action in your account or a published contact route.
We collect the account and transaction data needed to run your sessions and process Nagad, Upay and Bank Transfer payments. We do not sell your data to third parties. Retention periods follow applicable requirements, and you can ask what we hold by contacting support.
Our site uses cookies to keep your session active and to remember your lobby position across visits. You can manage cookie settings in your browser. Disabling certain cookies may affect how pages load on your mobile device.
Your login credentials and linked payment methods — including any registered Nagad or Bank Transfer details — are stored with access controls. If you suspect unauthorised access, change your password immediately and contact support through the routes above.
To update registered details, withdraw consent for a specific data use, or ask for a copy of records we hold, use the email route on the Contact page. Cite your account ID and the specific request so we can route it correctly.
Real questions from people reading this policy — answered directly without redirecting you to another page.
Access to tk799 and the applicability of these terms depend on your local law and the eligible region you are in. We do not confirm that the platform is legally available in every part of Bangladesh. Check the terms applicable to your region before opening an account.
We keep a record of every deposit and withdrawal associated with your account, including transactions made through Nagad, Upay and Bank Transfer. You can view these records by logging in and opening the transaction history section of your account settings.
Submit a correction request through the support form or email the address on our Contact page. Include your account ID and the incorrect detail. For payment-related corrections, have the original transaction reference ready, as we verify before making any changes to financial records.
Yes. We publish updated terms here and the revised version takes effect immediately. We do not send individual notifications for every change. Continuing to use your account after a change is posted means you accept the updated terms. Check this page periodically if you want to stay current.
We retain account and transaction data for the period required by applicable obligations. You can contact our support team by email to ask what data we hold, request a copy or raise a question about how long it is kept. Include your account ID in the request.
Game content from studios such as Habanero, JDB, CQ9 and Spadegaming is available through our lobby, but those studios operate under their own terms. Our policy covers your account and transactions on tk799 — it does not extend to the internal practices of third-party content providers.